01 / About these terms
Who you are buying from.
This store is operated by Natureaallyy (Natureaallyy India), a proprietorship registered in Delhi, India, GSTIN 07CCSPG8415K1Z3. By using this website or placing an order you agree to these terms. If you do not agree, please do not use the site.
02 / Our products
Botanical skincare, described honestly.
We sell cosmetic skincare formulas. Product descriptions, ingredient lists and directions are provided to help you choose. Always read the pack, patch test before first use, and discontinue use if irritation occurs. Our products are cosmetics and are not intended to diagnose, treat, or cure any medical condition.
03 / Prices & currency
Shown in your region.
Prices are shown in the currency for your region and may change without notice. Any applicable taxes and delivery charges are shown at checkout before you pay. If a price is listed incorrectly, we may cancel the affected order and refund you in full.
04 / Orders & acceptance
When an order is confirmed.
When you place an order you make an offer to buy. A contract is formed only when we confirm the order. We may decline or cancel an order — for example if an item is out of stock, a price was wrong, or we cannot verify payment — and will refund any amount already paid.
05 / Payment
Handled securely.
Payments are taken through our payment providers (such as Razorpay and Stripe). We do not store your card or bank details. Your order is processed once payment is confirmed.
06 / Delivery, returns & refunds
See our delivery page.
Delivery charges and estimated timelines are shown at checkout based on your address. For returns, exchanges, cancellations and refunds, please see our Delivery & returns page or contact the team. Nothing in these terms limits the consumer rights you have under applicable law.
07 / Your account
Keep it accurate and secure.
If you create an account, keep your details accurate and your password confidential. You are responsible for activity under your account. We may suspend or close accounts that misuse the service.
08 / Intellectual property & acceptable use
The content is ours.
The text, images, logos and design on this site belong to The Natureaallyy and may not be copied or used without permission. You agree not to misuse the site, interfere with its operation, or attempt unauthorised access.
09 / Liability
Fair limits.
We take care to describe products accurately and run the site reliably, but to the extent permitted by law we are not liable for indirect or unforeseeable loss. This does not exclude any liability that cannot be excluded under the consumer laws of India or Australia.
10 / Governing law & contact
Where these terms apply.
These terms are governed by the laws of India, with the courts of Delhi having jurisdiction, without limiting any mandatory consumer protections available to you in your country of residence. We may update these terms from time to time; the date above shows the latest version. Questions? Email support@thenatureaallyy.com.